All Systems Operational

About This Site

This is Moody's KYC Grid status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a message here and update it until resolved. You can also subscribe to our notifications to receive the updates as and when incidents occur for your specific region.

As always, if you are experiencing any issues with Moody's KYC Grid, don’t hesitate to get in touch with us at clientservices@moodys.com and we’ll get back to you as soon as we can.

RDC US Region Operational
GRID User Interface (US) Operational
GRID Batch processing (US) Operational
GRID API (US) Operational
View Data Analytics (US) Operational
AML Edge (US) Operational
CMF (Case Management Framework) Operational
RDC Europe Region Operational
GRID User Interface (EU) Operational
GRID Batch processing (EU) Operational
GRID API (EU) Operational
AML Edge (EU) Operational
View Data Analytics (EU) Operational
RDC India Region Operational
GRID User Interface (IN) Operational
GRID Batch processing (IN) Operational
GRID API (IN) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 20, 2026

No incidents reported today.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026
Unexpected Response Fields Impacting API Integration
Resolved - A hotfix has been successfully deployed to address the issue affecting clients with integrations that use strict response parsing against the /api/grid-service/v2/inquiry endpoint.

We have removed the unexpected response fields introduced in yesterday's release and restored the expected response format. Clients should no longer experience integration errors related to this issue.

We apologize for any disruption this may have caused and appreciate your patience while we worked to resolve the problem.
Jul 15, 18:14 UTC
Identified - We are aware of an issue affecting a limited number of clients following yesterday’s software release. Clients with integrations that use strict response parsing against the /api/grid-service/v2/inquiry endpoint may experience errors due to the presence of unexpected fields in the response payload.

Our team has identified the issue and is actively working on a hotfix to restore compatibility with integrations that are not tolerant of additional response fields. We will provide further updates as progress is made.

We apologize for any inconvenience and appreciate your patience while we work to resolve this issue.
Jul 15, 16:02 UTC
Jul 14, 2026
FTP server maintenance in US region
Completed - The scheduled maintenance has been completed.
Jul 14, 06:33 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 14, 06:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 06:00 UTC
Scheduled - We will be performing scheduled maintenance to apply an OS patch. During this time, FTP and SFTP services will be unavailable for several minutes.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 13, 06:32 UTC
Jul 13, 2026
FTP server maintenance in India region
Completed - The scheduled maintenance has been completed.
Jul 13, 06:31 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 13, 06:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 06:00 UTC
Scheduled - We will be performing scheduled maintenance to apply an OS patch. During this time, FTP and SFTP services will be unavailable for several minutes.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 13, 04:49 UTC
Jul 12, 2026
Portfolio Monitoring Delay in EU Region
Resolved - All batches have been processed and released.
Jul 12, 14:50 UTC
Monitoring - We are processing a larger than usual match rate for a subset of today's EU portfolio monitoring. Remaining PM batches are processing normally, and we’ll provide updates as progress is made.
Jul 12, 13:48 UTC
FTP server maintenance in EU region
Completed - The scheduled maintenance has been completed.
Jul 12, 07:49 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 12, 07:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 05:00 UTC
Scheduled - We will be performing scheduled maintenance to upgrade the managed file transfer platform. During this time, FTP and SFTP services will be unavailable. Additionally, Crum service will also be unavailable for the same period.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 10, 16:50 UTC
Jul 11, 2026
Portfolio Monitoring Delay in EU Region
Resolved - All batches have been processed and released.
Jul 11, 19:38 UTC
Monitoring - PM batches are continuing to process at this time.
Jul 11, 15:00 UTC
Identified - We are experiencing a delay in today's EU portfolio monitoring. PM batches are processing at this time, and we’ll provide updates as progress is made.
Jul 11, 13:53 UTC
Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

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