All Systems Operational

About This Site

This is Moody's KYC Grid status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a message here and update it until resolved. You can also subscribe to our notifications to receive the updates as and when incidents occur for your specific region.

As always, if you are experiencing any issues with Moody's KYC Grid, don’t hesitate to get in touch with us at clientservices@moodys.com and we’ll get back to you as soon as we can.

RDC US Region Operational
GRID User Interface (US) Operational
GRID Batch processing (US) Operational
GRID API (US) Operational
View Data Analytics (US) Operational
AML Edge (US) Operational
CMF (Case Management Framework) Operational
RDC Europe Region Operational
GRID User Interface (EU) Operational
GRID Batch processing (EU) Operational
GRID API (EU) Operational
AML Edge (EU) Operational
View Data Analytics (EU) Operational
RDC India Region Operational
GRID User Interface (IN) Operational
GRID Batch processing (IN) Operational
GRID API (IN) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

SSL Certificate Rotation Scheduled for rdc.eu.com Feb 18, 2026 16:00-16:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Feb 03, 2026 - 16:17 UTC
Scheduled - Moody's will be completing the yearly rotation of domain certificates used to encrypt traffic to our services for GRID Review in the EU Region. This includes access via the web portal, API and file access via SFTP.

SSL Certificate rotation will be carried out during the maintenance window. The vast majority of customers will not require any changes and there will be no interruption to service.
For customers that elect to pin certificates you will be required to accept the new certificate and we advise you to consult with your internal technology teams.

For SFTP users, the host key and fingerprint associated with SFTP access will be updated.
If you have pinned this key or your SFTP software requires approval to accept the new key please accept the key after this maintenance window completes or on your next connection to continue service access.

There maybe a short interruption to batch file transfers while the service is restarted to accept the new certificate. This should take no more than a few minutes during the window. Please resend or download again any interrupted transfers.

The updated rdc.eu.com certificate is available here: https://resources.rdc.com/GRID/2026_rdc_eu_com_certs.html

Should you require the public certificate in advance please request this from our customer support team via ma_kyc_support@moodys.com.
Feb 03, 2026 - 16:15 UTC

SSL Certificate Rotation Scheduled for grid.moodys.com Feb 23, 2026 16:00-17:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Feb 09, 2026 - 20:39 UTC
Scheduled - Moody's will be completing the yearly rotation of domain certificates used to encrypt traffic to our services for GRID Review in the US/EU/IN Region. This includes access via the web portal, API and file access via SFTP.

SSL Certificate rotation will be carried out during the maintenance window. The vast majority of customers will not require any changes and there will be no interruption to service.
For customers that elect to pin certificates you will be required to accept the new certificate and we advise you to consult with your internal technology teams.

For SFTP users, the host key and fingerprint associated with SFTP access will be updated.
If you have pinned this key or your SFTP software requires approval to accept the new key please accept the key after this maintenance window completes or on your next connection to continue service access.

There maybe a short interruption to batch file transfers while the service is restarted to accept the new certificate. This should take no more than a few minutes during the window. Please resend or download again any interrupted transfers.

The updated rdc.eu.com certificate is available here: https://resources.rdc.com/GRID/2026_grid_moodys_com_certs.html

Should you require the public certificate in advance please request this from our customer support team via ma_kyc_support@moodys.com.
Feb 09, 2026 - 20:39 UTC
Feb 17, 2026

No incidents reported today.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026
FTP server maintenance in US region
Completed - The scheduled maintenance has been completed.
Feb 11, 07:17 UTC
Verifying - Verification is currently underway for the maintenance items.
Feb 11, 07:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 07:00 UTC
Scheduled - We will be performing scheduled maintenance to apply an OS patch. During this time, FTP and SFTP services will be unavailable for several minutes. Additionally, we will be restarting the Crum service as part of this maintenance activity.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 9, 09:00 UTC
Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026
Portfolio Monitoring Delay in EU Region
Resolved - This incident has been resolved.
Feb 4, 22:54 UTC
Update - The PM matching process for affected clients is now running. We expect this process to be completed within the next few hours. A final update will be provided once processing is complete.
Feb 4, 20:40 UTC
Update - Portfolio matching remains delayed for select clients. The majority of clients will have their PM batches available normally. We continue to monitor the job and will provide updates as progress is made.
Feb 4, 18:13 UTC
Update - We are continuing to monitor the batch processing job.
Feb 4, 16:06 UTC
Monitoring - Portfolio matching is delayed due to high monitoring volume that is impacting select clients. The majority of clients will have their PM batches available normally, while we work through the processing delays for the affected clients. Updates will be provided as progress continues.
Feb 4, 14:55 UTC
SSL Certificate Rotation Scheduled for rdc.com
Completed - The scheduled maintenance has been completed.
Feb 4, 17:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 16:00 UTC
Update - Moody's will be completing the yearly rotation of domain certificates used to encrypt traffic to our services for GRID Review in the US Region. This includes access via the web portal, API and file access via SFTP.

SSL Certificate rotation will be carried out during the maintenance window. The vast majority of customers will not require any changes and there will be no interruption to service.
For customers that elect to pin certificates you will be required to accept the new certificate and we advise you to consult with your internal technology teams.

For SFTP users, the host key and fingerprint associated with SFTP access will be updated.
If you have pinned this key or your SFTP software requires approval to accept the new key please accept the key after this maintenance window completes or on your next connection to continue service access.

There maybe a short interruption to batch file transfers while the service is restarted to accept the new certificate. This should take no more than a few minutes during the window. Please resend or download again any interrupted transfers.

The updated rdc.com certificate is available here: https://resources.rdc.com/GRID/2026_rdc_com_certs.html

Should you encounter any issues with the updated certificate please contact our customer support team via ma_kyc_support@moodys.com.
Jan 29, 18:05 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 29, 18:04 UTC
Update - Moody's will be completing the yearly rotation of domain certificates used to encrypt traffic to our services for GRID Review in the US Region. This includes access via the web portal, API and file access via SFTP.

SSL Certificate rotation will be carried out during the maintenance window. The vast majority of customers will not require any changes and there will be no interruption to service.
For customers that elect to pin certificates you will be required to accept the new certificate and we advise you to consult with your internal technology teams.

For SFTP users, the host key and fingerprint associated with SFTP access will be updated.
If you have pinned this key or your SFTP software requires approval to accept the new key please accept the key after this maintenance window completes or on your next connection to continue service access.

There maybe a short interruption to batch file transfers while the service is restarted to accept the new certificate. This should take no more than a few minutes during the window. Please resend or download again any interrupted transfers.

The updated rdc.com certificate is available here: https://resources.rdc.com/GRID/2026_rdc_com_certs.html

Should you encounter any issues with the updated certificate please contact our customer support team via ma_kyc_support@moodys.com.
Jan 21, 18:59 UTC
Scheduled - Moody's will be completing the yearly rotation of domain certificates used to encrypt traffic to our services for GRID Review in the US Region. This includes access via the web portal, API and file access via SFTP.

SSL Certificate rotation will be carried out during the maintenance window. The vast majority of customers will not require any changes and there will be no interruption to service.
For customers that elect to pin certificates you will be required to accept the new certificate and we advise you to consult with your internal technology teams.

For SFTP users, the host key and fingerprint associated with SFTP access will be updated.
If you have pinned this key or your SFTP software requires approval to accept the new key please accept the key after this maintenance window completes or on your next connection to continue service access.

There maybe a short interruption to batch file transfers while the service is restarted to accept the new certificate. This should take no more than a few minutes during the window. Please resend or download again any interrupted transfers.

Should you require the public certificate in advance please request this from our customer support team via ma_kyc_support@moodys.com.
Jan 21, 15:41 UTC
Feb 3, 2026
FTP server maintenance in EU region
Completed - The scheduled maintenance has been completed.
Feb 3, 02:52 UTC
Verifying - Verification is currently underway for the maintenance items.
Feb 3, 02:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 02:30 UTC
Scheduled - We will be performing scheduled maintenance to apply an OS patch. During this time, FTP and SFTP services will be unavailable for several minutes. Additionally, we will be restarting the Crum service as part of this maintenance activity.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 2, 18:36 UTC
← Incident History Powered by Atlassian Statuspage