All Systems Operational
About This Site
This is Moody's KYC Grid status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a message here and update it until resolved. You can also subscribe to our notifications to receive the updates as and when incidents occur for your specific region.
As always, if you are experiencing any issues with Moody's KYC Grid, don’t hesitate to get in touch with us at clientservices@moodys.com and we’ll get back to you as soon as we can.
RDC US Region
Operational
GRID User Interface (US)
Operational
GRID Batch processing (US)
Operational
GRID API (US)
Operational
View Data Analytics (US)
Operational
AML Edge (US)
Operational
CMF (Case Management Framework)
Operational
RDC Europe Region
Operational
GRID User Interface (EU)
Operational
GRID Batch processing (EU)
Operational
GRID API (EU)
Operational
AML Edge (EU)
Operational
View Data Analytics (EU)
Operational
RDC India Region
Operational
GRID User Interface (IN)
Operational
GRID Batch processing (IN)
Operational
GRID API (IN)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Implementation of Cloudflare WAF in EU Region Mar 24, 2026 19:00-20:00 UTC
Update -
We’re updating the maintenance window we shared earlier. The time we communicated was incorrect.
Correct maintenance window
- Date: Tuesday, March 24, 2026
- Time: 19:00 UTC
We apologize for any confusion or inconvenience.
Mar 05, 2026 - 15:48 UTC
Correct maintenance window
- Date: Tuesday, March 24, 2026
- Time: 19:00 UTC
We apologize for any confusion or inconvenience.
Mar 05, 2026 - 15:48 UTC
Scheduled -
Moody’s is set to enhance web application network access patterns to Grid applications and services in our EU region by implementing Cloudflare Web Application Firewalls (WAF) at the edge of our network.
##### Upcoming Changes
Cloudflare offers cutting-edge technology solutions for web application protection, including traffic inspection, defence against denial of service attacks, risk mitigation from zero-day exploits, and other features that enhance the safety and reliability of our service delivery to customers.
This update involves eliminating the current static public IP addresses assigned to target services. Moving forward, we will discontinue static IP addressing due to advancements in technology that allow for dynamic updates. We urge customers currently using legacy IP-based allow listing to transition to Domain Name Server (DNS)-based allow listing for our domain names in their enterprise network egress policies. For any queries regarding this change, please consult your internal technology support teams.
##### Timeline
After March 24th, 2026 19:00 UTC, Moody’s will commence migrating services to the new ingress pattern. Consequently, there will be IP address modifications, as outlined below. The URLs for accessing services will remain unchanged, and there will be no alterations to service consumption. The transition to Cloudflare will be seamless with zero downtime.
If you currently rely on legacy IP-based allow listing, as specified below, we kindly request you to switch to DNS-based allow listing by March 24th, 2026, to ensure uninterrupted service access.
##### EU Region
Current static IP addresses of 75.2.119.207 and 99.83.143.198
Future IP addresses DNS names will resolve to https://www.cloudflare.com/en-gb/ips/
*While the Cloudflare IP list is provided, any future changes will not be individually notified, and IP addresses for service access may be altered at any time. Domain Name Service (DNS) resolution will be the sole supported access method for all web services.
##### Unchanged Aspects
There will be no modifications to Grid application egress network addresses, those used for API calls generated by Moodys to Customer endpoint integrations, or to our Secure File Transfer Protocol (SFTP) server for batch file uploads and downloads.
##### Queries
For any concerns or questions, please reach out to your Customer Success Manager (CSM) or contact our support team at clientservices@moodys.com
Feb 23, 2026 - 15:45 UTC
##### Upcoming Changes
Cloudflare offers cutting-edge technology solutions for web application protection, including traffic inspection, defence against denial of service attacks, risk mitigation from zero-day exploits, and other features that enhance the safety and reliability of our service delivery to customers.
This update involves eliminating the current static public IP addresses assigned to target services. Moving forward, we will discontinue static IP addressing due to advancements in technology that allow for dynamic updates. We urge customers currently using legacy IP-based allow listing to transition to Domain Name Server (DNS)-based allow listing for our domain names in their enterprise network egress policies. For any queries regarding this change, please consult your internal technology support teams.
##### Timeline
After March 24th, 2026 19:00 UTC, Moody’s will commence migrating services to the new ingress pattern. Consequently, there will be IP address modifications, as outlined below. The URLs for accessing services will remain unchanged, and there will be no alterations to service consumption. The transition to Cloudflare will be seamless with zero downtime.
If you currently rely on legacy IP-based allow listing, as specified below, we kindly request you to switch to DNS-based allow listing by March 24th, 2026, to ensure uninterrupted service access.
##### EU Region
Current static IP addresses of 75.2.119.207 and 99.83.143.198
Future IP addresses DNS names will resolve to https://www.cloudflare.com/en-gb/ips/
*While the Cloudflare IP list is provided, any future changes will not be individually notified, and IP addresses for service access may be altered at any time. Domain Name Service (DNS) resolution will be the sole supported access method for all web services.
##### Unchanged Aspects
There will be no modifications to Grid application egress network addresses, those used for API calls generated by Moodys to Customer endpoint integrations, or to our Secure File Transfer Protocol (SFTP) server for batch file uploads and downloads.
##### Queries
For any concerns or questions, please reach out to your Customer Success Manager (CSM) or contact our support team at clientservices@moodys.com
Feb 23, 2026 - 15:45 UTC