All Systems Operational

About This Site

This is Moody's KYC Grid status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a message here and update it until resolved. You can also subscribe to our notifications to receive the updates as and when incidents occur for your specific region.

As always, if you are experiencing any issues with Moody's KYC Grid, don’t hesitate to get in touch with us at clientservices@moodys.com and we’ll get back to you as soon as we can.

RDC US Region Operational
GRID User Interface (US) Operational
GRID Batch processing (US) Operational
GRID API (US) Operational
View Data Analytics (US) Operational
AML Edge (US) Operational
CMF (Case Management Framework) Operational
RDC Europe Region Operational
GRID User Interface (EU) Operational
GRID Batch processing (EU) Operational
GRID API (EU) Operational
AML Edge (EU) Operational
View Data Analytics (EU) Operational
RDC India Region Operational
GRID User Interface (IN) Operational
GRID Batch processing (IN) Operational
GRID API (IN) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Implementation of Cloudflare WAF in EU Region Mar 24, 2026 23:00 - Mar 25, 2026 00:00 UTC

Moody’s is set to enhance web application network access patterns to Grid applications and services in our EU region by implementing Cloudflare Web Application Firewalls (WAF) at the edge of our network.

##### Upcoming Changes

Cloudflare offers cutting-edge technology solutions for web application protection, including traffic inspection, defence against denial of service attacks, risk mitigation from zero-day exploits, and other features that enhance the safety and reliability of our service delivery to customers.

This update involves eliminating the current static public IP addresses assigned to target services. Moving forward, we will discontinue static IP addressing due to advancements in technology that allow for dynamic updates. We urge customers currently using legacy IP-based allow listing to transition to Domain Name Server (DNS)-based allow listing for our domain names in their enterprise network egress policies. For any queries regarding this change, please consult your internal technology support teams.

##### Timeline

After March 24th, 2026 23:00 UTC, Moody’s will commence migrating services to the new ingress pattern. Consequently, there will be IP address modifications, as outlined below. The URLs for accessing services will remain unchanged, and there will be no alterations to service consumption. The transition to Cloudflare will be seamless with zero downtime.

If you currently rely on legacy IP-based allow listing, as specified below, we kindly request you to switch to DNS-based allow listing by March 24th, 2026, to ensure uninterrupted service access.

##### EU Region

Current static IP addresses of 75.2.119.207 and 99.83.143.198

Future IP addresses DNS names will resolve to https://www.cloudflare.com/en-gb/ips/

*While the Cloudflare IP list is provided, any future changes will not be individually notified, and IP addresses for service access may be altered at any time. Domain Name Service (DNS) resolution will be the sole supported access method for all web services.

##### Unchanged Aspects

There will be no modifications to Grid application egress network addresses, those used for API calls generated by Moodys to Customer endpoint integrations, or to our Secure File Transfer Protocol (SFTP) server for batch file uploads and downloads.

##### Queries

For any concerns or questions, please reach out to your Customer Success Manager (CSM) or contact our support team at clientservices@moodys.com

Posted on Feb 23, 2026 - 15:45 UTC
Mar 3, 2026

No incidents reported today.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026
Completed - The scheduled maintenance has been completed.
Feb 23, 17:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 16:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 9, 20:39 UTC
Scheduled - Moody's will be completing the yearly rotation of domain certificates used to encrypt traffic to our services for GRID Review in the US/EU/IN Region. This includes access via the web portal, API and file access via SFTP.

SSL Certificate rotation will be carried out during the maintenance window. The vast majority of customers will not require any changes and there will be no interruption to service.
For customers that elect to pin certificates you will be required to accept the new certificate and we advise you to consult with your internal technology teams.

For SFTP users, the host key and fingerprint associated with SFTP access will be updated.
If you have pinned this key or your SFTP software requires approval to accept the new key please accept the key after this maintenance window completes or on your next connection to continue service access.

There maybe a short interruption to batch file transfers while the service is restarted to accept the new certificate. This should take no more than a few minutes during the window. Please resend or download again any interrupted transfers.

The updated rdc.eu.com certificate is available here: https://resources.rdc.com/GRID/2026_grid_moodys_com_certs.html

Should you require the public certificate in advance please request this from our customer support team via ma_kyc_support@moodys.com.

Feb 9, 20:39 UTC
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026
Resolved - All batches have been processed and released.
Feb 20, 15:40 UTC
Monitoring - We are continuing to monitor the batch process and will provide an update when one is available.
Feb 20, 15:11 UTC
Identified - We are processing a larger than usual match rate for today's EU portfolio monitoring. PM batches are processing at this time, and we’ll provide updates as progress is made.
Feb 20, 14:43 UTC
Feb 19, 2026

No incidents reported.

Feb 18, 2026
Completed - The scheduled maintenance has been completed.
Feb 18, 16:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 16:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 3, 16:17 UTC
Scheduled - Moody's will be completing the yearly rotation of domain certificates used to encrypt traffic to our services for GRID Review in the EU Region. This includes access via the web portal, API and file access via SFTP.

SSL Certificate rotation will be carried out during the maintenance window. The vast majority of customers will not require any changes and there will be no interruption to service.
For customers that elect to pin certificates you will be required to accept the new certificate and we advise you to consult with your internal technology teams.

For SFTP users, the host key and fingerprint associated with SFTP access will be updated.
If you have pinned this key or your SFTP software requires approval to accept the new key please accept the key after this maintenance window completes or on your next connection to continue service access.

There maybe a short interruption to batch file transfers while the service is restarted to accept the new certificate. This should take no more than a few minutes during the window. Please resend or download again any interrupted transfers.

The updated rdc.eu.com certificate is available here: https://resources.rdc.com/GRID/2026_rdc_eu_com_certs.html

Should you require the public certificate in advance please request this from our customer support team via ma_kyc_support@moodys.com.

Feb 3, 16:15 UTC
Feb 17, 2026

No incidents reported.