All Systems Operational

About This Site

This is Moody's KYC Grid status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a message here and update it until resolved. You can also subscribe to our notifications to receive the updates as and when incidents occur for your specific region.

As always, if you are experiencing any issues with Moody's KYC Grid, don’t hesitate to get in touch with us at clientservices@moodys.com and we’ll get back to you as soon as we can.

RDC US Region Operational
GRID User Interface (US) ? Operational
GRID Batch processing (US) ? Operational
GRID API (US) ? Operational
View Data Analytics (US) ? Operational
AML Edge (US) ? Operational
CMF (Case Management Framework) ? Operational
RDC Europe Region ? Operational
GRID User Interface (EU) ? Operational
GRID Batch processing (EU) ? Operational
GRID API (EU) ? Operational
AML Edge (EU) ? Operational
View Data Analytics (EU) ? Operational
RDC India Region Operational
GRID User Interface (IN) ? Operational
GRID Batch processing (IN) ? Operational
GRID API (IN) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 20, 2025

No incidents reported today.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
Resolved - This incident has been resolved.
Oct 10, 11:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 10, 10:57 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 10, 10:40 UTC
Investigating - Please be aware we have identified an issue impacting European services and the incident is under investigation.
Oct 10, 10:14 UTC
Oct 9, 2025
Resolved - All client PM batches have been released.
Oct 9, 22:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 15:13 UTC
Identified - Portfolio matching is delayed due to high monitoring volume that is impacting select clients. The majority of clients will have their PM batches available normally, while we work through the processing delays for the affected clients. Updates will be provided as progress continues.
Oct 9, 13:56 UTC
Oct 8, 2025
Resolved - All client PM batches have been released.
Oct 8, 17:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 13:20 UTC
Identified - Portfolio matching is delayed due to high monitoring volume that is impacting select clients. The majority of clients will have their PM batches available normally, while we work through the processing delays for the affected clients. Updates will be provided as progress continues.
Oct 8, 13:20 UTC
Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.