All Systems Operational

About This Site

This is Moody's KYC Grid status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a message here and update it until resolved. You can also subscribe to our notifications to receive the updates as and when incidents occur for your specific region.

As always, if you are experiencing any issues with Moody's KYC Grid, don’t hesitate to get in touch with us at clientservices@moodys.com and we’ll get back to you as soon as we can.

RDC US Region Operational
GRID User Interface (US) Operational
GRID Batch processing (US) Operational
GRID API (US) Operational
View Data Analytics (US) Operational
AML Edge (US) Operational
CMF (Case Management Framework) Operational
CRUM UI Operational
RDC Europe Region Operational
GRID User Interface (EU) Operational
GRID Batch processing (EU) Operational
GRID API (EU) Operational
AML Edge (EU) Operational
View Data Analytics (EU) Operational
CRUM UI Operational
RDC India Region Operational
GRID User Interface (IN) Operational
GRID Batch processing (IN) Operational
GRID API (IN) Operational
CRUM UI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 18, 2026

No incidents reported today.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Duplicate Inquiry Reviews in PM Batch Responses
Resolved - This incident has been resolved.
Oct 16, 23:48 UTC
Identified - We have identified an issue in which PM batch responses contain duplicate inquiry review that were completed between October 13th through October 15th. Our teams are actively working to resolve the issue.

Once resolved, we will supply impacted customers with a corrected response file containing the accurate data. No action is required from customers at this time.

We will provide further updates as they become available. We apologize for any inconvenience this may have caused.
Oct 16, 17:08 UTC
FTP server maintenance in US region
Completed - The scheduled maintenance has been completed.
Oct 16, 08:46 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 16, 07:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 07:00 UTC
Scheduled - We will be performing datastore migration on passport(Jscape) .
During this time, FTP and SFTP services will be unavailable for several minutes.Server will be rebooted.
Additionally, we will be restarting the Crum service as part of this maintenance activity.
Oct 9, 14:16 UTC
FTP server maintenance in EU region
Completed - The scheduled maintenance has been completed.
Oct 16, 05:58 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 16, 05:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 04:30 UTC
Scheduled - We will be performing datastore migration on passport(Jscape) .
During this time, FTP and SFTP services will be unavailable for several minutes.Server will be rebooted
Additionally, we will be restarting the Crum service as part of this maintenance activity.
Oct 9, 14:10 UTC

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

FTP server maintenance in India region
Completed - The scheduled maintenance has been completed.
Oct 7, 08:09 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 7, 07:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 07:00 UTC
Scheduled - We will be performing datastore migration on passport(Jscape) .
During this time, FTP and SFTP services will be unavailable for several minutes. Additionally, we will be restarting the Crum service as part of this maintenance activity.

We apologize for any inconvenience caused and appreciate your understanding.
Sep 30, 13:38 UTC

Oct 6, 2026

GRID US: Reporting Data Discrepancy Impacting Multi-Batch and Portfolio Reports
Resolved - We have identified a data replication issue that has resulted in incomplete data being reflected in certain reports since September 29, 2026.

As a result, some Multi-Batch Reports and Portfolio Reports for US clients may contain incomplete data. Our team is actively working to correct the underlying issue and regenerate the affected reports.

We apologize for the inconvenience. Updated reports will be generated and distributed to impacted clients as they become available.
Oct 6, 18:23 UTC

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

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