RDC Status

All Systems Operational

About This Site

This is Moody's KYC Grid status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a message here and update it until resolved. You can also subscribe to our notifications to receive the updates as and when incidents occur for your specific region.

As always, if you are experiencing any issues with Moody's KYC Grid, don’t hesitate to get in touch with us at clientservices@moodys.com and we’ll get back to you as soon as we can.

RDC US Region Operational

GRID User Interface (US) Operational

GRID Batch processing (US) Operational

GRID API (US) Operational

View Data Analytics (US) Operational

AML Edge (US) Operational

CMF (Case Management Framework) Operational

RDC Europe Region Operational

GRID User Interface (EU) Operational

GRID Batch processing (EU) Operational

GRID API (EU) Operational

AML Edge (EU) Operational

View Data Analytics (EU) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 15, 2025

No incidents reported today.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

Scheduled maintenance in EU region

Completed - The scheduled maintenance has been completed.
Sep 11, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 02:00 UTC

Scheduled - We will be making updates to our internal systems and core infrastructure on Thursday, September 11th, 2025 between 2am to 4am UTC for the EU Region. This maintenance event requires a short interruption to services of 1-2 minutes while internal services reconnect. During the minutes where service is impacted, updates to existing inquiries or addition of new inquiries may fail and result in a processing error. Any failed API calls or uploads during this time should be retried once the maintenance window is concluded.
Sep 5, 19:24 UTC

Sep 10, 2025

Portfolio Monitoring Delay in EU Region

Resolved - All Portfolio Monitoring batches have now been released.
Sep 10, 18:45 UTC

Monitoring - Batches are beginning to be released and processing is progressing as expected. We will continue to monitor the situation closely and provide updates as more information becomes available.
Sep 10, 17:05 UTC

Update - We have identified the issue affecting today's Portfolio Monitoring batches and have initiated remedial actions to process the affected batches. Please be advised that PM batch releases will experience extended run times, and we are working to complete processing as expeditiously as possible. We will provide updates on progress as they become available. We sincerely apologize for any inconvenience this may cause and are implementing measures to prevent similar incidents in the future.
Sep 10, 15:01 UTC

Identified - We are processing a larger than usual match rate for today's EU portfolio monitoring. PM batches are processing at this time, and we’ll provide updates as progress is made.
Sep 10, 13:12 UTC

Sep 9, 2025

No incidents reported.

Sep 8, 2025

Scheduled maintenance in US region

Completed - The scheduled maintenance has been completed.
Sep 8, 07:12 UTC

Verifying - Verification is currently underway for the maintenance items.
Sep 8, 07:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 06:30 UTC

Scheduled - We will be performing scheduled maintenance in PROD US region(approximately 40-50 minutes) - critical updates to address system vulnerabilities and to migrate our operating system. These updates are essential to ensure enhanced security, stability, and performance. During this time, the following services may be temporarily unavailable(service interruption 5-10 minutes).
API calls
FTP access
Dropzone uploads/downloads
Crum service

If you experience any failed API requests, uploads, or inquiries during this time, we recommend retrying these actions after the maintenance window is complete.
Sep 5, 13:45 UTC

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

Scheduled maintenance in US region

Completed - The scheduled maintenance has been completed.
Sep 4, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 21:00 UTC

Scheduled - We will be making updates to our internal systems and core infrastructure on Thursday, September 4th, 2025 between 5pm to 7pm ET for the US Region. This maintenance event requires a short interruption to services of 1-2 minutes while internal services reconnect. During the minutes where service is impacted, updates to existing inquiries or addition of new inquiries may fail and result in a processing error. Any failed API calls or uploads during this time should be retried once the maintenance window is concluded.
Sep 4, 17:28 UTC

Scheduled maintenance in EU region

Completed - The scheduled maintenance has been completed.
Sep 4, 03:12 UTC

Verifying - Verification is currently underway for the maintenance items.
Sep 4, 02:56 UTC

Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 02:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 02:30 UTC

Scheduled - We will be performing scheduled maintenance in PROD EU region(approximately 30-40 minutes) - critical updates to address system vulnerabilities and to migrate our operating system. These updates are essential to ensure enhanced security, stability, and performance. During this time, the following services may be temporarily unavailable(service interruption 5-10 minutes).
API calls
FTP access
Dropzone uploads/downloads
Crum service

If you experience any failed API requests, uploads, or inquiries during this time, we recommend retrying these actions after the maintenance window is complete.
Sep 3, 07:00 UTC

Sep 3, 2025

Scheduled maintenance in US region

Completed - The scheduled maintenance has been completed.
Sep 3, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 21:00 UTC

Scheduled - We will be making updates to our internal systems and core infrastructure on Wednesday, September 3rd, 2025 between 5pm to 7pm ET for the US Region. This maintenance event requires a short interruption to services of 1-2 minutes while internal services reconnect. During the minutes where service is impacted, updates to existing inquiries or addition of new inquiries may fail and result in a processing error. Any failed API calls or uploads during this time should be retried once the maintenance window is concluded.
Aug 31, 14:20 UTC

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.