All Systems Operational

About This Site

This is RDC’s status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a message here and update it until resolved. You can also subscribe to our notifications to receive the updates as and when incidents occur for your specific region.

As always, if you are experiencing any issues with RDC, don’t hesitate to get in touch with us at support@rdc.com and we’ll get back to you as soon as we can.

RDC US Region Operational
GRID User Interface (US) ? Operational
GRID Batch processing (US) ? Operational
GRID API (US) ? Operational
Flash - API Sanction Screening ? Operational
View Data Analytics (US) ? Operational
AML Edge (US) ? Operational
CMF (Case Management Framework) ? Operational
RDC Europe Region ? Operational
GRID User Interface (EU) ? Operational
GRID Batch processing (EU) ? Operational
GRID API (EU) ? Operational
AML Edge (EU) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 19, 2021

No incidents reported today.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021
Resolved - This incident is now resolved and services have been restored.
Jun 15, 19:50 UTC
Identified - We have identified an issue impacting API responses in the EU region for all API calls, and are currently implementing a fix.

Service should be restored shortly.
Jun 15, 19:41 UTC
Resolved - Response times have normalised for all API call types.
Jun 15, 11:11 UTC
Monitoring - We are currently investigating performance against our EU API services that has occurred since approximately 11.15am BST. API calls are still being processed at this time but with increased response times.
Jun 15, 10:48 UTC
Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.