All Systems Operational

About This Site

This is Moody's Analytics GRID status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a message here and update it until resolved. You can also subscribe to our notifications to receive the updates as and when incidents occur for your specific region.

As always, if you are experiencing any issues with Moody's Analytics GRID, don’t hesitate to get in touch with us at ma_kyc_support@moodys.com and we’ll get back to you as soon as we can.

RDC US Region Operational
GRID User Interface (US) ? Operational
GRID Batch processing (US) ? Operational
GRID API (US) ? Operational
View Data Analytics (US) ? Operational
AML Edge (US) ? Operational
CMF (Case Management Framework) ? Operational
RDC Europe Region ? Operational
GRID User Interface (EU) ? Operational
GRID Batch processing (EU) ? Operational
GRID API (EU) ? Operational
AML Edge (EU) ? Operational
View Data Analytics (EU) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 26, 2024

No incidents reported today.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Resolved - Engineers have identified the cause of the issue and have implemented a fix. SSO connections should now work as normal.
Apr 17, 13:25 UTC
Identified - We are aware of failures in accessing the web interface using SSO via Okta at this time. We are investigating the cause with the Okta team and advise customers with issues to login directly once authenticated via https://grid.rdc.eu.com/wss/security/sso_login.html for the EU and https://grid.rdc.com/wss/security/sso_login.html for the US region.

Non Single Sign On customers are not impacted by this incident.

Apr 17, 11:38 UTC
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.