All Systems Operational

About This Site

This is RDC’s status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a message here and update it until resolved. You can also subscribe to our notifications to receive the updates as and when incidents occur for your specific region.

As always, if you are experiencing any issues with RDC, don’t hesitate to get in touch with us at support@rdc.com and we’ll get back to you as soon as we can.

RDC US Region Operational
GRID User Interface (US) ? Operational
GRID Batch processing (US) ? Operational
GRID API (US) ? Operational
Flash - API Sanction Screening ? Operational
View Data Analytics (US) ? Operational
AML Edge (US) ? Operational
CMF (Case Management Framework) ? Operational
RDC Europe Region ? Operational
GRID User Interface (EU) ? Operational
GRID Batch processing (EU) ? Operational
GRID API (EU) ? Operational
AML Edge (EU) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
During this time we will be rotating the SSL certificate connected to our SFTP server connections. This will update the server's host key and fingerprint. If you have pinned this key or your SFTP software requires approval to accept the new key please accept the key after this maintenance window completes or on your next connection to continue service access.

There maybe a short interruption to batch file transfers while the service is restarted to accept the new certificate. This should take no more than a few minutes during the window. Please resend or download again any interrupted transfers.

Posted on Jan 30, 2023 - 13:29 UTC
Past Incidents
Feb 1, 2023

No incidents reported today.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023
Resolved - This incident has been resolved.
Jan 26, 17:50 UTC
Monitoring - We are monitoring following a brief interruption to our US API services.
Jan 26, 17:15 UTC
Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023
Resolved - PM batches have now been completed. We apologize for the delay in the release of today's batches and will investigate to prevent these delays in the future.
Jan 19, 17:17 UTC
Monitoring - Please be aware that PM batches are running late in the EU region. We are currently working to resolve the issue.
Jan 19, 16:48 UTC
Jan 18, 2023

No incidents reported.