All Systems Operational

About This Site

This is Moody's KYC Grid status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a message here and update it until resolved. You can also subscribe to our notifications to receive the updates as and when incidents occur for your specific region.

As always, if you are experiencing any issues with Moody's KYC Grid, don’t hesitate to get in touch with us at clientservices@moodys.com and we’ll get back to you as soon as we can.

RDC US Region Operational
GRID User Interface (US) Operational
GRID Batch processing (US) Operational
GRID API (US) Operational
View Data Analytics (US) Operational
AML Edge (US) Operational
CMF (Case Management Framework) Operational
CRUM UI Operational
RDC Europe Region Operational
GRID User Interface (EU) Operational
GRID Batch processing (EU) Operational
GRID API (EU) Operational
AML Edge (EU) Operational
View Data Analytics (EU) Operational
CRUM UI Operational
RDC India Region Operational
GRID User Interface (IN) Operational
GRID Batch processing (IN) Operational
GRID API (IN) Operational
CRUM UI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

FTP server maintenance in EU region Oct 16, 2026 04:30-07:00 UTC

We will be performing datastore migration on passport(Jscape) .
During this time, FTP and SFTP services will be unavailable for several minutes.Server will be rebooted
Additionally, we will be restarting the Crum service as part of this maintenance activity.

Posted on Oct 09, 2026 - 14:10 UTC

FTP server maintenance in US region Oct 16, 2026 07:00-09:30 UTC

We will be performing datastore migration on passport(Jscape) .
During this time, FTP and SFTP services will be unavailable for several minutes.Server will be rebooted.
Additionally, we will be restarting the Crum service as part of this maintenance activity.

Posted on Oct 09, 2026 - 14:16 UTC

Oct 14, 2026

No incidents reported today.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Completed - The scheduled maintenance has been completed.
Oct 7, 08:09 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 7, 07:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 07:00 UTC
Scheduled - We will be performing datastore migration on passport(Jscape) .
During this time, FTP and SFTP services will be unavailable for several minutes. Additionally, we will be restarting the Crum service as part of this maintenance activity.

We apologize for any inconvenience caused and appreciate your understanding.

Sep 30, 13:38 UTC

Oct 6, 2026

Resolved - We have identified a data replication issue that has resulted in incomplete data being reflected in certain reports since September 29, 2026.

As a result, some Multi-Batch Reports and Portfolio Reports for US clients may contain incomplete data. Our team is actively working to correct the underlying issue and regenerate the affected reports.

We apologize for the inconvenience. Updated reports will be generated and distributed to impacted clients as they become available.

Oct 6, 18:23 UTC

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.