Duplicate Inquiry Reviews in PM Batch Responses

Incident Report for RDC

Resolved

This incident has been resolved.

Posted Oct 16, 2026 - 23:48 UTC

Identified

We have identified an issue in which PM batch responses contain duplicate inquiry review that were completed between October 13th through October 15th. Our teams are actively working to resolve the issue.

Once resolved, we will supply impacted customers with a corrected response file containing the accurate data. No action is required from customers at this time.

We will provide further updates as they become available. We apologize for any inconvenience this may have caused.

Posted Oct 16, 2026 - 17:08 UTC

This incident affected: RDC US Region (GRID Batch processing (US)).