Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 16, 2026 - 06:00 UTC
Update
11:00 – 16:00 UTC – Client validation window: clients perform guided tests; capture issues via email/phone and log Salesforce incidents
Client Testing Guidance
- Login and authentication: Verify users can sign in successfully (including MFA/SSO if applicable) and can log out and back in without issues.
- Core UI workflows: Run the most common day-to-day tasks end-to-end (navigate key pages, search/filter, create/update items, submit/approve flows as applicable).
- API connectivity: Execute normal API calls (and any critical partner integrations) to confirm connectivity, expected responses, and no new authorization failures/timeouts.
- Session persistence: Confirm sessions behave as expected during normal navigation; note any unexpected logouts.
- Multi-tab behavior: Open the application in multiple tabs and perform actions in each; capture exact reproduction steps if anomalies occur.
- Direct/deep links: Use bookmarked links and deep links to commonly used pages; avoid manipulating URLs beyond normal navigation, and report any unexpected behavior.
To report issues:
Email: clientservices@moodys.com Americas: +1-212-553-1653 Asia Pacific: +852-3551-3077 EMEA: +44-20-7772-5454 Japan: +81-3-5408-4100 For Grid support, dial shortcut #7
Posted May 12, 2026 - 19:21 UTC
Scheduled
We will be making updates to our internal systems and core infrastructure on Saturday May 16th 2026 between 06:00 to 16:00 UTC for the EU Region. During this maintenance window, users attempting to access GRID applications may experience periods of downtime or performance degradation which could last several minutes. We apologize in advance for any inconvenience caused.
Posted May 01, 2026 - 20:02 UTC
This scheduled maintenance affected: RDC Europe Region (GRID User Interface (EU), GRID Batch processing (EU), GRID API (EU), AML Edge (EU), View Data Analytics (EU)).