GRID API Services in Europe are reporting increased errors

Incident Report for RDC

Resolved

This incident has now been resolved.

We will identify the root cause to prevent a future occurence of this issue.
Posted Apr 08, 2021 - 15:55 UTC

Identified

We have identified the issue and are working to restore service at this time.
Posted Apr 08, 2021 - 15:47 UTC

Investigating

Please be aware that RDC have identified an issue impacting European GRID API services and the incident is under investigation.

You may currently be receiving API failures to GRID web services.
Posted Apr 08, 2021 - 15:09 UTC
This incident affected: RDC Europe Region (GRID User Interface (EU), GRID Batch processing (EU), GRID API (EU), AML Edge (EU)).